Team Leading

NCFE Level 2 Certificate

Overview

Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees.

Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

What you will learn

This free course is split into manageable units:

Principles of team leading
Understand business
Understand how to communicate work-related information
Understand how to deliver customer service and resolve problems
Understand how to develop working relationships with colleagues
Introduction to coaching
Introduction to mentoring
Understand personal development

Benefits

Gain a nationally recognised qualification
Improve your skills to help create a long-standing career pathway in your chosen industry
Courses are delivered as distance learning, allowing you to choose when and where to study
Personal tutors are assigned to ensure you have the support needed to succeed

Eligibility

Fully funded subject to meeting the eligibility criteria:

Been in the UK or EU for three years for purposes other than study
19+ at the start of the academic year (19-23-year-olds must have Level 2 prior attainment)
Not on an apprenticeship
Not completed any part of the course before